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| Ordering Information |
All items are one of a kind, other than the solid color children's afghans. Any item can be custom
made. See custom ordering info at the bottom of this page.
made. See custom ordering info at the bottom of this page.
| Sorry. No International Orders. |
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Pattern Transactions will be handled in the following manner:
Once I receive confirmation of payment, I will send the pattern via email, or
regular mail IF you prefer. On the PayPal transaction, you will have an area to
provide mailing instructions if different than email.
Patterns can not be refunded unless there is a defect in the instructions
making you unable to construct the item.
Once I receive confirmation of payment, I will send the pattern via email, or
regular mail IF you prefer. On the PayPal transaction, you will have an area to
provide mailing instructions if different than email.
Patterns can not be refunded unless there is a defect in the instructions
making you unable to construct the item.
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ALL patterns are copyrighted. You may purchase a pattern for
personal use only and you are restricted from selling or
reproducing my patterns! You are not allowed to make multiple
copies of any patterns copyrighted by JJ Thompson Designs.
You are prohibited from selling any design made from my
patterns. Anyone found to have violated copyright laws will be
subject to civil penalties, and JJ Thompson Designs WILL
prosecute.
personal use only and you are restricted from selling or
reproducing my patterns! You are not allowed to make multiple
copies of any patterns copyrighted by JJ Thompson Designs.
You are prohibited from selling any design made from my
patterns. Anyone found to have violated copyright laws will be
subject to civil penalties, and JJ Thompson Designs WILL
prosecute.
| Care Instructions |
Proper care is essential to the long useful life of any yarn product. The following care
instructions are strongly recommended, and are required under the warranty.
Hand or machine wash (delicate cycle is best) in COLD water. Although yarn manufactures
will recommend warm, I found that cold water wash preserves the fibers much better and for
a longer time. DO NOT USE CHLORINE BLEACH! Chlorine bleach not only discolors yarn, it
cause the fibers to break down. Color safe bleach is recommended, if needed.
Dry on lowest heat setting in dryer as possible! High heat WILL cause most synthetic fibers
to melt and fuse together, and will cause 100% cotton to shrink. Remove from dryer before
item is completely dry, then lay flat and reshape to finish drying.
If you prefer dry cleaning, please check with your dry cleaner for recommendations.
Purses can be hand washed only. Do not wring out! Gently towel dry, reshape, and allow to
air dry.
All purchases will come with full care instructions.
instructions are strongly recommended, and are required under the warranty.
Hand or machine wash (delicate cycle is best) in COLD water. Although yarn manufactures
will recommend warm, I found that cold water wash preserves the fibers much better and for
a longer time. DO NOT USE CHLORINE BLEACH! Chlorine bleach not only discolors yarn, it
cause the fibers to break down. Color safe bleach is recommended, if needed.
Dry on lowest heat setting in dryer as possible! High heat WILL cause most synthetic fibers
to melt and fuse together, and will cause 100% cotton to shrink. Remove from dryer before
item is completely dry, then lay flat and reshape to finish drying.
If you prefer dry cleaning, please check with your dry cleaner for recommendations.
Purses can be hand washed only. Do not wring out! Gently towel dry, reshape, and allow to
air dry.
All purchases will come with full care instructions.
| Payment Options |
Purchases are made via PayPal. I accept PayPal, Mastercard, Visa,
American Express and Discover.
I also accept personal checks and money orders. Personal checks
must clear the financial institution before shipping! To pay by personal
check or money order, contact me for your order, and mailing
information. Because items are one of a kind, you must contact me so
I can immediately note the item is sold.
To pay by check or money order, email me here. I must receive the
payment within 7-10 days, or item will be placed back into stock.
| Privacy Information |
| Warranty |
JJ Thompson maintains any information you provide, as private and secure. I do not rent,
sell or otherwise distribute personal information. All purchases are made through PayPal
on their secure site. I do not have access to the information you provide to PayPal, other
than shipping information and order confirmation. Your transaction is secure and safe
through PayPal!
Email addresses will NEVER be given to any third party. You will not receive
correspondence from JJ Thompson unless you request specific information. I will never
send unsolicited email regarding your transaction! This is to prevent other's from obtaining
any personal information from you.
If you have any questions regarding your transaction with me, you must include the
transaction/order confirmation code in your email (or regular mail) to eliminate fraudulent
correspondence. The code will be on the receipt issued by PayPal. I will not respond to any
email that doesn't include a transaction code.
I will never request your transaction code through email. I will never request credit card or
checking account information. All orders (other than check or money order) are processed
through PayPal and they maintain your payment information.
sell or otherwise distribute personal information. All purchases are made through PayPal
on their secure site. I do not have access to the information you provide to PayPal, other
than shipping information and order confirmation. Your transaction is secure and safe
through PayPal!
Email addresses will NEVER be given to any third party. You will not receive
correspondence from JJ Thompson unless you request specific information. I will never
send unsolicited email regarding your transaction! This is to prevent other's from obtaining
any personal information from you.
If you have any questions regarding your transaction with me, you must include the
transaction/order confirmation code in your email (or regular mail) to eliminate fraudulent
correspondence. The code will be on the receipt issued by PayPal. I will not respond to any
email that doesn't include a transaction code.
I will never request your transaction code through email. I will never request credit card or
checking account information. All orders (other than check or money order) are processed
through PayPal and they maintain your payment information.
I offer a limited warranty on all products. See conditions below.
If for some reason you don't like your purchase, the Item must be returned within
14 days, in the same condition is was received. You will be refunded for the price
of the item only, tax/shipping is not refunded.
For defects such as unraveling, discontinue use immediately and return item to
me for repair at no additional charge. Contact me for instructions.
Warranty (due to defects) is valid up to 90 days of use. Warranty is void if item
was not properly handled or laundered.
Warranty is void if item was used for other than it's intended use. I DO NOT
GUARANTEE PRODUCTS DAMAGED BY ANIMAL USE. My items are not
constructed for use by pets. Damaged items caused by misuse will not be
refunded and if you want item to be repaired, there will be additional repair
charges.
If for some reason you don't like your purchase, the Item must be returned within
14 days, in the same condition is was received. You will be refunded for the price
of the item only, tax/shipping is not refunded.
For defects such as unraveling, discontinue use immediately and return item to
me for repair at no additional charge. Contact me for instructions.
Warranty (due to defects) is valid up to 90 days of use. Warranty is void if item
was not properly handled or laundered.
Warranty is void if item was used for other than it's intended use. I DO NOT
GUARANTEE PRODUCTS DAMAGED BY ANIMAL USE. My items are not
constructed for use by pets. Damaged items caused by misuse will not be
refunded and if you want item to be repaired, there will be additional repair
charges.
| Custom Ordering |
Use the special Custom Order Form to request which item you would like customized. You
must include the item number.
Special Instructions:
Use this space to give me an idea of color palette you like, such as blues, green, reds, neutrals,
mixed, etc. Also, if you have a specific size or want additional trims, etc., include that.
This form is just for initial request. Once I receive your request, I'll contact you either through
email or phone (if you provide one). Note: If you request a specific type of yarn, such as silks,
mohairs or other high-end yarns, price will be adjusted accordingly.
I can provide you with yarn samples in the color(s) you request.
All custom ordered items must be paid in advance.
There are no refunds on custom items, other than for construction defects.
must include the item number.
Special Instructions:
Use this space to give me an idea of color palette you like, such as blues, green, reds, neutrals,
mixed, etc. Also, if you have a specific size or want additional trims, etc., include that.
This form is just for initial request. Once I receive your request, I'll contact you either through
email or phone (if you provide one). Note: If you request a specific type of yarn, such as silks,
mohairs or other high-end yarns, price will be adjusted accordingly.
I can provide you with yarn samples in the color(s) you request.
All custom ordered items must be paid in advance.
There are no refunds on custom items, other than for construction defects.
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